{"id":2681,"date":"2020-05-12T08:08:40","date_gmt":"2020-05-12T06:08:40","guid":{"rendered":"https:\/\/edencolor.artcomweb.fr\/?page_id=2681"},"modified":"2023-09-28T09:37:25","modified_gmt":"2023-09-28T07:37:25","slug":"conditions-generales-de-ventes","status":"publish","type":"page","link":"https:\/\/edencolor.artcomweb.fr\/en\/terms-and-conditions\/","title":{"rendered":"TERMS AND CONDITIONS"},"content":{"rendered":"
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Identification<\/h5>\n

Legal Company name: TENDANCE'HERB
Legal status and share capital: SAS with capital of \u20ac 2,500
Registration: 798 669 578 RCS Toulouse - France
APE code: 2012Z
First and last name of the person in charge:
Remi ALQUIER
Headquarters: 30 rue Durand, 31200 Toulouse, France
Telephone: +33 (0) 5 82 95 46 28, +33 (0) 6 11 20 61 49
E-mail : contact@edencolor.com<\/a>
Website: www.edencolor.com
Hosting of the site and storage of information: company INFOMANIAK<\/a>.
Cr\u00e9ation graphique : soci\u00e9t\u00e9 TENDANCE\u2019HERB, L\u00e9a DELGAL, et l\u2019WHATZ'HAT agency<\/a><\/p>\n

The site is the property of the company \u201cTENDANCE'HERB\u201d in its entirety, as well as all the rights relating thereto.<\/p>\n

Any complete or partial reproduction is subject to the authorization of the owners.<\/p>\n

However, links of the Hypertext type to the site are authorized without specific request.<\/p>\n

All orders made on this site are unreservedly subject to these general conditions of sale. The company "TENDANCE'HERB" reserves the right to adapt or modify the version of the general conditions of sale at any time, the version applicable to an order being the one appearing online on the site www.edencolor.com at the time of the command.<\/p>\n

These terms of sale are intended to define the contractual relationship between the company \"TENDANCE'HERB\" and the buyer and the conditions applicable to any purchase made through the merchant site of \"TENDANCE'HERB\". These terms of sale will prevail over any other general or specific conditions not expressly approved by the company \"TENDANCE'HERB\".<\/p>\n

<\/p>\n

Website content<\/h4>\n

The company \"TENDANCE'HERB\" does not guarantee that this site is free of defects, errors or omissions. The information provided is presented as an indication with no contractual value. Despite regular updates, TENDANCE'HERB cannot be held responsible for amending administrative and legal provisions that occur after publication. Similarly, the company \"TENDANCE'HERB\" cannot be held responsible for the use and interpretation of the information contained in this site. The company \"TENDANCE'HERB\" cannot be held responsible for any viruses that could infect the computer or any computer equipment of the Internet user, as a result of use, access, or upload from this site. The company \"TENDANCE'HERB\" reserves the right to change the content of its commercial offers at any time.<\/p>\n

<\/p>\n

The customer<\/h4>\n

The client declares that he or she is a natural person, at least 18 years old, and has the legal capacity or parental authorization to place an order on our web site.<\/p>\n

The customer acknowledges that he or she was aware at the time of the ordering of the specific conditions of sale set out on that screen and expressly states that he or she accepts them without reservation.<\/p>\n

When registering the customer's personal data at ordering, the customer must ensure that the required data is accurate. In the event of an error in the wording of the recipient's contact information, the company \"TENDANCE'HERB\" cannot be held responsible for the inability to deliver the product. The company \"TENDANCE'HERB\" reserves the right to cancel any order when the customer's IP address is homed in a country different from the billing and\/or delivery address.<\/p>\n

<\/p>\n

The products on offer<\/h4>\n

The products are those described on the www.edencolor.com website and are offered at the limit of available stocks.\nEach product is accompanied by a presentation established by the company \"TENDANCE'HERB\" in the most possibly objective way, and in order to best satisfy the need for information of customers.<\/p>\n

The photographs on the products are as faithful as possible but cannot ensure a perfect similarity with the proposed product, especially with regard to the colours under the effect of the internet browser and the screen used.<\/p>\n

In addition, errors can appear on the site, which the customer recognizes and accepts.<\/p>\n

However, in the event of non-compliance between the delivered product and its description on the site, the customer will be able to exercise his or her right of withdrawal or implement the \"TENDANCE'HERB\" company's guarantee of compliance.<\/p>\n

<\/p>\n

Orders<\/h4>\n

The ordering on the site is subject to compliance with the procedure put in place by the company \"TENDANCE'HERB\" materialized by a succession of different steps that the customer must follow in order to place his or her order:<\/p>\n

\u2022 Browse the site www.edencolor.com to make your selection of articles. Click on the images to view the details of each product.<\/p>\n

\u2022 Add the selected items to your basket by clicking on the \u201cadd to basket\u201d button.<\/p>\n

\u2022 Then check the nature of the items added to his basket. To delete an item, the customer must click on \u201cdelete\u201d and the basket will update. In order to change the number of items, the customer must click on the corresponding icons.<\/p>\n

\u2022 Confirm your order.<\/p>\n

\u2022 Create an account on our website or identify yourself: This allows you to see the history of your orders, their follow-up, ...<\/p>\n

\u2022 Enter the necessary personal data (name, first name, billing postal address, delivery postal address, email address and telephone number) to establish the order.<\/p>\n

\u2022 Make the payment under the conditions provided. All the data provided and the recorded confirmation will constitute proof of the transaction. Confirmation will be worth signing and acceptance of transactions.<\/p>\n

The company "TENDANCE'HERB" will confirm the acceptance of his order to the customer at the email address that he will have communicated.<\/p>\n

The company "TENDANCE'HERB" reserves the right to cancel any order from a customer with whom there is a dispute relating to the payment of a previous order or for any customer for whom there is a suspicion of inconsistency in the information given. .<\/p>\n

<\/p>\n

Rates<\/h4>\n

The prices indicated on the product sheets are expressed in euros, all taxes included (TTC). They do not take into account transport costs and the applicable VAT rate is that of the day of the order.<\/p>\n

Any change in the rate may be reflected in the price of the products.<\/p>\n

The total price indicated in the confirmation of the order includes the price of the various products, the costs of transport and delivery, the costs of handling, packaging, and storage.<\/p>\n

The company \"TENDANCE'HERB\" reserves the right to change its prices at any time, however, with the understanding that the price listed on the site on the day of the order will be the only one applicable to the buyer, subject to availability.<\/p>\n

<\/p>\n

Withdrawal<\/h4>\n

Buyers have a right to withdraw, which they can exercise without cause and without penalty within 14 (fourteen) days of receipt of the items, in order to return the new product (in its original packaging, unopened, unused, unmodified, unwashed, intact, accompanied by all possible accessories, instructions for use and documentation) to the seller.<\/p>\n

Return procedure:<\/p>\n

\u2022 The customer is invited to send an email to contact@tendanceherb.com indicating the number of his invoice, the details of the products he wishes to return and the reason for this return.<\/p>\n

\u2022 The return must be made by colissimo accompanied by the invoice number to the following address:<\/p>\n

SAS TENDANCE'HERB
c \/ Transports Fourni\u00e9
55 Boulevard de Thibaud 31100 Toulouse
FRANCE<\/p>\n

For any questions, \"TENDANCE'HERB\" is available to its customers. To do this, visit the contact page of the website.<\/p>\n

If the right of withdrawal is exercised within the expected timeframe, the company \"TENDANCE'HERB\" will reimburse the customer, within a maximum of 30 (thirty) days after receiving the returned goods, for the sums already paid, net of any shipping costs which will not be reimbursed.<\/p>\n

<\/p>\n

Payment<\/h4>\n

The price is payable when ordering.<\/p>\n

Payments will be made by credit card, cheque, cash, or bank transfer. In case of payment by credit card, the customer will have to indicate the number on his or her card, as well as its expiry date, directly in the area provided for this purpose.<\/p>\n

Depuis le 1er octobre 2008, les banques fran\u00e7aises appliquent le protocole \u201c3D Secure\u201d afin d\u2019assurer aux clients passant commande sur Internet une meilleure s\u00e9curit\u00e9 lors des paiements sur Internet.<\/p>\n

La soci\u00e9t\u00e9 \u00abTENDANCE\u2019HERB\u201d agit donc contre la fraude en collaboration avec la BNP Paribas dans un but de prot\u00e9ger ses clients de toute utilisation frauduleuse de leur carte bancaire.<\/p>\n

En pratique, cela signifie que seront demand\u00e9s au client : son num\u00e9ro de carte, les dates d\u2019expiration et cryptogramme (les trois derniers chiffres figurant au dos de votre carte) de celle-ci.<\/p>\n

Le client sera alors redirig\u00e9 vers le site de sa banque qui lui demandera d\u2019entrer un code s\u00e9curis\u00e9 afin d\u2019accepter la transaction (Authentification par SMS : envoi du code par la banque du client sur son portable). La carte de nos clients n\u2019est donc utilisable sur notre site qu\u2019avec son contr\u00f4le.<\/p>\n

The order validated by the customer will not be considered effective until the relevant bank payment centers have given their consent. If the so-called centers refuse the order, it will be automatically canceled and the customer will be notified by email.<\/p>\n

Par ailleurs, la soci\u00e9t\u00e9 \u00abTENDANCE\u2019HERB \u00bb se r\u00e9serve le droit de refuser toute commande d\u2019un client avec lequel existerait un litige.<\/p>\n

<\/p>\n

Delivery<\/h4>\n

Delivery is made to the address indicated by the customer in the order form, which can only be in the agreed geographical area.<\/p>\n

Delivery cannot be made to PO boxes or hotels.<\/p>\n

In order for these deadlines to be respected, the customer must ensure that they have communicated exact and complete information concerning the delivery address.<\/p>\n

The time frames indicated are indicative times, corresponding to the average processing and delivery times.<\/p>\n

Si ceux-ci d\u00e9passent 30 (trente) jours \u00e0 compter de la commande, le contrat de vente pourra \u00eatre r\u00e9sili\u00e9 et l\u2019acheteur rembours\u00e9. La soci\u00e9t\u00e9 \u00abTENDANCE\u2019HERB \u00bb ne pourra \u00eatre tenue responsable des cons\u00e9quences dues \u00e0 un retard d\u2019acheminement n\u2019\u00e9tant pas de son fait. En cas de colis endommag\u00e9s (d\u00e9j\u00e0 ouvert, produits manquant\u2026), l\u2019acheteur s\u2019engage \u00e0 notifier \u00e0 la soci\u00e9t\u00e9 \u00abTENDANCE\u2019HERB \u00bb par tous moyens, toutes r\u00e9serves dans les 3 jours suivant la r\u00e9ception du produit.<\/p>\n

For availability reasons, an order can be delivered to the customer in several shipments. The customer then only pays for one delivery.<\/p>\n

<\/p>\n

Disputes<\/h4>\n

This contract is subject to French law.<\/p>\n

La soci\u00e9t\u00e9 \u00abTENDANCE\u2019HERB \u00bb ne peut \u00eatre tenue pour responsable des dommages de toute nature, tant mat\u00e9riels qu\u2019immat\u00e9riels ou corporels, qui pourraient r\u00e9sulter d\u2019un mauvais fonctionnement ou de la mauvaise utilisation des produits commercialis\u00e9s. Il en est de m\u00eame pour les \u00e9ventuelles modifications des produits r\u00e9sultant des fabricants.<\/p>\n

La responsabilit\u00e9 de la soci\u00e9t\u00e9 \u00abTENDANCE\u2019HERB \u00bb sera, en tout \u00e9tat de cause, limit\u00e9e au montant de la commande.<\/p>\n

Les r\u00e9clamations seront toujours re\u00e7ues avec attention et bienveillance. En cas de litige, le client s\u2019adressera en priorit\u00e9 \u00e0 l\u2019entreprise \u00abTENDANCE\u2019HERB \u00bb pour obtenir une solution amiable en se rendant sur la page contact du site internet.<\/p>\n

Otherwise, since the terms and conditions of sale are governed by French law, only the French courts will have jurisdiction.<\/p>\n

<\/p>\n

Guarantees<\/h4>\n

All products supplied by the seller are covered by the legal guarantee provided by articles 1641 and following of the civil code. If a product sold is not compliant, it may be returned to the seller who will take it back, exchange it or refund it.<\/p>\n

All claims and exchange or refund requests must be made within 30 (thirty) days of the delivery date.<\/p>\n

Le client est invit\u00e9 \u00e0 prendre contact avec la Soci\u00e9t\u00e9 \u00abTENDANCE\u2019HERB \u00bb soit par mail \u00e0 l\u2019adresse contact@tendanceherb.com, soit par t\u00e9l\u00e9phone au +33 (0)5 82 95 46 28.<\/p>\n

La Soci\u00e9t\u00e9 \u00abTENDANCE\u2019HERB \u00bb s\u2019efforcera de trouver une solution au probl\u00e8me.<\/p>\n

General Data Protection Regulation<\/h6>\n

Les informations collect\u00e9es par la Soci\u00e9t\u00e9 \u00abTENDANCE\u2019HERB \u00bb lors d\u2019une commande d\u2019un client sont uniquement collect\u00e9es aux fins de la vente \u00e0 distance. Ces informations sont indispensables au traitement et \u00e0 l\u2019acheminement des commandes ainsi qu\u2019\u00e0 l\u2019\u00e9tablissement des factures. Elles pourront ainsi \u00eatre communiqu\u00e9es en tout ou partie aux prestataires de la Soci\u00e9t\u00e9 \u00abTENDANCE\u2019HERB \u00bb intervenant dans le cadre de l\u2019ex\u00e9cution de la commande (comme les transporteurs par exemple) et \u00e0 des organismes en charge de l\u2019analyse des commandes et de la lutte contre la fraude \u00e0 la carte bancaire.<\/p>\n

Failure to provide the requested information results in the non-validation of the order.<\/p>\n

The processing carried out on the Tendance'Herb website is in line with the General Data Protection Regulation.<\/p>\n

Hyperlinks to third-party sites<\/h6>\n

Ce site propose des liens hypertextes pointant vers des sites Internet \u00e9dit\u00e9s par des tiers. Ces liens sont \u00e9tablis de bonne foi et la soci\u00e9t\u00e9 \u00ab TENDANCE\u2019HERB \u00bb ne peut \u00eatre tenue pour responsable de modifications intervenues sur ces sites.<\/p>\n

Par cons\u00e9quent, ces liens hypertextes ne sauraient, en aucun cas, engager la responsabilit\u00e9 de la soci\u00e9t\u00e9 \u00ab TENDANCE\u2019HERB \u00bb : seule la responsabilit\u00e9 des \u00e9diteurs des sites r\u00e9f\u00e9renc\u00e9s sur le site de la soci\u00e9t\u00e9 \u00ab TENDANCE\u2019HERB \u00bb pourra \u00eatre engag\u00e9e.<\/p>\n

Photo credits<\/h6>\n

Diane Touraine: www.diane-touraine.fr
Wikimedia Commons: commons.wikimedia.org
Shutterstock: www.shutterstock.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Identification Raison sociale : TENDANCE\u2019HERBStatut juridique et capital social : SAS au capital de 2 500\u20acImmatriculation : 798 669 578 R.C.S. Toulouse \u2013 FranceCode APE : 2012ZPr\u00e9nom et Nom du responsable :R\u00e9mi ALQUIERSi\u00e8ge social : 30 rue Durand, 31200 Toulouse, FranceT\u00e9l\u00e9phone : +33 (0)5 82 95 46 28, +33 (0)6 11 20 61 49Email : contact@edencolor.comSite web […]<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_mo_disable_npp":"","footnotes":""},"class_list":["post-2681","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nConditions G\u00e9n\u00e9rales de Ventes (CGV) - EdenColor<\/title>\n<meta name=\"description\" content=\"Pour en savoir plus sur l'entreprise EdenColor et nos Conditions G\u00e9n\u00e9rales de Ventes (CGV), c'est par ici que \u00e7a se passe !\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/edencolor.artcomweb.fr\/en\/conditions-generales-de-ventes\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions G\u00e9n\u00e9rales de Ventes (CGV) - 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