{"id":3028,"date":"2020-05-15T11:40:29","date_gmt":"2020-05-15T09:40:29","guid":{"rendered":"https:\/\/edencolor.artcomweb.fr\/?page_id=3028"},"modified":"2023-03-02T12:41:39","modified_gmt":"2023-03-02T11:41:39","slug":"nos-garanties","status":"publish","type":"page","link":"https:\/\/edencolor.artcomweb.fr\/fr\/nos-garanties\/","title":{"rendered":"NOS GARANTIES"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3028\" class=\"elementor elementor-3028\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-29cd124 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"29cd124\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e125081\" data-id=\"e125081\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3f0dbada elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3f0dbada\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-24563e78\" data-id=\"24563e78\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e7a7978 elementor-widget elementor-widget-text-editor\" data-id=\"7e7a7978\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<br \/>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-721ea7c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"721ea7c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-72184efb\" data-id=\"72184efb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4644b79 elementor-widget elementor-widget-heading\" data-id=\"4644b79\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">NOS GARANTIES<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2514427a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2514427a\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ebcc287 elementor-widget elementor-widget-spacer\" data-id=\"1ebcc287\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-347c00fd elementor-widget elementor-widget-text-editor\" data-id=\"347c00fd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>1 \u2013 Quels produits sont garantis?<\/strong><\/h4><p>Tous les produits fournis par le vendeur b\u00e9n\u00e9ficient de la garantie l\u00e9gale pr\u00e9vue par les articles 1641 et suivants du code civil. En cas de non-conformit\u00e9 d\u2019un produit vendu, il pourra \u00eatre retourn\u00e9 au vendeur qui le reprendra, l\u2019\u00e9changera ou le remboursera.<\/p><p>Toutes les r\u00e9clamations, demandes d\u2019\u00e9change ou de remboursement doivent s\u2019effectuer dans un d\u00e9lai de 30 (trente) jours suivant la date de livraison.<\/p><h4><strong>2 \u2013 O\u00f9 aller pour le service de garantie?<\/strong><\/h4><p>Le client est invit\u00e9 \u00e0 prendre contact avec la Soci\u00e9t\u00e9 TENDANCE\u2019HERB, soit par mail \u00e0 l\u2019adresse contact@tendanceherb.com, soit par t\u00e9l\u00e9phone au +33 (0)5 82 95 46 28. La Soci\u00e9t\u00e9 TENDANCE\u2019HERB s\u2019efforcera de trouver une solution au probl\u00e8me.<\/p><h4><strong>3 \u2013 Puis-je \u00e9changer ou renvoyer un article?<\/strong><\/h4><p>Les acheteurs b\u00e9n\u00e9ficient d\u2019un droit de r\u00e9tractation, qu\u2019ils peuvent exercer sans motif et sans p\u00e9nalit\u00e9 dans un d\u00e9lai de 14 (quatorze) jours \u00e0 compter de la r\u00e9ception des articles pour faire retour, du produit neuf (dans son emballage d\u2019origine, non ouvert, non utilis\u00e9, non modifi\u00e9, non lav\u00e9, non ab\u00eem\u00e9, accompagn\u00e9 de tous les accessoires \u00e9ventuels, notices d\u2019emploi et documentations) au vendeur pour \u00e9change ou remboursement.<\/p><p>Proc\u00e9dure de retour :<\/p><ul><li>Le client est invit\u00e9 \u00e0 envoyer un courriel \u00e0 contact@tendanceherb.com en indiquant le num\u00e9ro de sa facture, le d\u00e9tail des produits qu\u2019il souhaite retourner et la raison de ce retour.<\/li><li>Le retour doit s\u2019effectuer par colissimo accompagn\u00e9 du num\u00e9ro de facture \u00e0 l\u2019adresse suivante :<\/li><\/ul><p>TENDANCE\u2019HERB chez Transports FOURNIE,<br \/>\u00e0 l\u2019attention de Fabien MASCAROT<br \/>55 Boulevard de Thibaud<br \/>31100 Toulouse<br \/>FRANCE<\/p><ul><li>Le SAV prendra contacte avec vous pour valider le retour.<\/li><\/ul><h4><strong>4 \u2013 Est-ce que dans certains cas, la garantie n\u2019est pas fournie?<\/strong><\/h4><p>La garantie cesse d\u00e8s lors que l\u2019acheteur a utilis\u00e9, stock\u00e9, ou manipul\u00e9 le produit sans respecter les conseils d\u2019utilisation ou la fiche de s\u00e9curit\u00e9. Par exemple : utiliser les produits sur support humide ou par grand vent est une condition d\u2019exclusion de la garantie.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>NOS GARANTIES 1 \u2013 Quels produits sont garantis? Tous les produits fournis par le vendeur b\u00e9n\u00e9ficient de la garantie l\u00e9gale pr\u00e9vue par les articles 1641 et suivants du code civil. En cas de non-conformit\u00e9 d\u2019un produit vendu, il pourra \u00eatre retourn\u00e9 au vendeur qui le reprendra, l\u2019\u00e9changera ou le remboursera. Toutes les r\u00e9clamations, demandes d\u2019\u00e9change [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_mo_disable_npp":"","footnotes":""},"class_list":["post-3028","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Nos Garanties - EdenColor<\/title>\n<meta name=\"description\" content=\"Apprenez-en plus sur les garanties EdenColor. 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